hospice woman holding elderly woman's hands

Rowans Hospice

12 December 2022

Quinn Emanuel Urquhart & Sullivan, LLP

12 December 2022

Rotherham NHS Foundation Trust

Apogee's audit work identified a clear management commitment to ensuring that personal data is disposed of in a secure manner.

“While there is always space for improvement, such levels of user satisfaction are unprecedented for a multi-location IT installation project within an organisation which must remain 100% operational at all times.”
– Rotherham NHS Foundation Trust Representative

The Background

Stronger GP services are the cornerstone of delivering a new deal for primary care and this fund is designed to accelerate investment in infrastructure to enable the improvement and expansion of joined-up out of hospital care for patients.

Suppliers were invited to submit bids for staging and deploying over 2,500 desktop computers and laptops across the Trust and 56 GP practices in Rotherham and surrounding area.

Production Print magnifying glass over photos

The Solution

Apogee Desktop Services were awarded the supply and service agreement and started the process of implementing a project plan, working to Prince2 policy standard and tailoring our services to meet the exact needs of the Trust.

Apogee carried out a full asset inventory of the new and cascaded IT equipment capturing the basics; specification of the assets, where they reside, serial numbers, details of new, cascaded and recycled equipment. This ensured that the Trust retained an accurate, up-to-date view of owned hardware and software assets, so that at any time they can see an “actual state” of the PC and laptop estate.

The Outcome

Apogee stored, configured, imaged, deployed and cascaded desktops and laptops to desk in the Trust across various GP Practices. We provided familiarisation training to ensure every user derived the full benefit of the new equipment and software from the outset. Our engineers worked as an extension of the Trust's IT Team as our engineers have hands on experience of installing, RIS, Symphony, Winpath, Meditech, EMIS WEBB and System1 software.

Apogee provided full project management assistance and designed the supply of the systems around a three month rollout plan devised by the Trust’s IT team. We worked with the Trust to ensure the appropriate processes were in place with regards to computer recycling and that they are in line with the Trusts existing procedures. Our audit work identified a clear management commitment to ensuring that personal data is disposed of in a secure manner.

Benefits

Impressive efficiency in rollout, reducing lead times from one-year to 14 weeks
Full training to ensure every user derived the full benefits of the new technology
All recycling handled effectively and in accordance with existing procedures
The Project Management Office planned and delivered all devices

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