"Every branch is now set up with our staff ID cards, the same cards we all use for car parking and building access, automatically tracking and reporting on everything we print. We can track users and name and shame if we want but there has been no need, everyone knows they are accountable and their behaviour has changed.”
The Sovereign Housing Group is one of the UK’s largest housing associations with more than 1000 staff operating from 13 regional offices. Sovereign provides and manages an estate of over 38,000 homes across the South and South West of England.
The fleet was a mix of different makes, models and ages, which would not only limit the ability to integrate it fully with a new system but was also a cause of frustration for users with inconsistent functionality, different toners and a lack of confidentiality some of the issues highlighted.
Apogee rationalised the fleet into a single, unified brand of networked MFDs and integrated this entire fleet into a new print management system.
Having a unified fleet delivered Sovereign Housing Group improved functionality, while integrating the print management system enabled them to have controlled access by users, linked to staff ID cards already used for parking and door access. All actions could be monitored and reported on to show the costs and volumes of each user, and automatically comply management information (MI) reports.
The Benefits
- User convenience and improved resilience
- Eliminates waste and lost prints
- Secure confidentiality for every document
- Scanning functionality has reduced the number of copied pages
- Consistent experience for users