NTT DATA’s client was experiencing numerous issues with its print function, with a large number of ageing and failing devices causing disruption and affecting business productivity. The company also found itself with an excess of equipment in place, with the use of desktop printers contributing to inefficiency and excessive running costs. The unmanaged nature of the company’s printing was also responsible for high wastage and consumable costs. Finally, with no document security, the travel provider needed to have the ability to protect sensitive documents.
Apogee immediately undertook a detailed analysis of the client’s printing infrastructure, as well as its document production processes and requirements across its Head Office, retail and airport locations throughout Europe. This enabled Apogee to recommend a tailored strategy for the organisation. With the aim of rationalising the print environment, Apogee proposed a solution that would provide standardised MFDs and on software that would improve security and cost visibility.
The travel provider is now enjoying all that comes with having its own bespoke solution with reliable, standardised hardware ensuring that disruption is minimised, and document production efficiency is maximised. Coupled with tailored service agreements throughout Europe, the client now has a print infrastructure it can rely on. Print costs are now visible and manageable and as a result have been significantly reduced. Paper usage has also been cut and the company is now benefitting from major enhancements to document security.