Innovative solution combines Managed Print Services with Outsourced Print Services
Liverpool John Moores University (LJMU) is a modern university with a community of over 23,000 students, 2,400 staff and 250 degree courses. The university is one of the largest, most dynamic and forward-thinking universities in the UK.
LJMU needed their print infrastructure reviewing to support their aim of delivering excellence in teaching, learning, and the development of scholarly activity. They wanted to drive down the volume of photocopied and printed material whilst not having a detrimental impact on academic delivery.
Delivering an excellent student experience is central to the university’s core strategy and it is paramount that the three campuses and 44 buildings provide robust and resilient connectivity for students and staff.
The university was looking to drive cost efficiencies, whilst expanding the range of print facilities available to staff and students. This included replacing the existing print room facility which was taking up prime floor space which could be utilised as additional teaching space.
Following consultation with the university’s key stakeholders, Apogee’s in-house team of Business Analysts conducted a print audit and assessment of the existing print equipment. This exercise included holding fact finding interviews with key users to fully understand their individual requirements.
For LJMU, Apogee created and implemented a trailblazing solution which included a refresh of the multifunctional devices (MFDs), alongside an outsourced print solution which saw the closure of the on-site print room.
Alongside the implementation of the new devices, Apogee ODS took over the management of all print room jobs. The full suite of products was added to the catalogue and users could place orders via an online portal (‘myprint’).
After successful tests, the onsite print facility was decommissioned and the room freed up for additional teaching space. This provided a more efficient and cost effective solution over extending buildings.
As part of Apogee’s commitment to ensuring a smooth and streamlined deployment for the university, the Apogee project team, including ODS representatives, set up a stand at the enrolment welcome event. The two-day ‘freshers fair’ gave the university the chance to showcase and introduce the new solution to the new intake of students.