First impressions mean a lot in the services industries and from the moment you set foot in KallKwik Tunbridge Wells, you know you’re in an operation that takes quality and service seriously. From in-house illustrations and orders of service to high end artwork from top agencies and household names, the variety and quality of finished products the team produces is incredible.
The KallKwik team are experts in every aspect of print, from single and 2 colour litho to digital and large format, and for most customers colour management is key. Despite regular calibration, the previous Xerox digital press struggled to deliver the necessary consistency customers expected, banding was a problem and the overseas call centre compounded this.
The solution - A 60ppm Konica Minolta Bizhub digital press was the first purchase from Apogee who installed and support the system.
“We can now produce long paper, 6 A4 landscape brochures on the new colour press which has helped us retain work in-house rather than having to outsource it which is good for the business.”
A second 95ppm Konica Minolta Mono digital press was installed a few months later.
“We’ve seen increasing volumes of large format across lots of different substrates. We can use non-fade inks and do the lamination and mounting in-house to produce finished products. Pop-up stands, roller banners and pull-ups are very popular, we are doing them all the time now.
"The service was a revelation after our previous supplier. The service engineers we know personally and getting hold of them is very easy. They always call when they are on their way, and sometimes we will call to talk through if we just want a quick refresher. We really have no issues, the preventative maintenance is good, and we look at our workload and book them in advance when it’s convenient between larger jobs.”