Hempsons’ London office had been supported by Apogee since 2011. With additional offices in Manchester, Harrogate and Newcastle, the challenge set out in the tender was to find a solution that utilised up to date technology, while enabling staff to adapt quickly to the change.
The firm needed to upgrade and improve its document production capabilties, and also required a solution that enabled accurate client cost allocation.
It was clear that the technology requirement was for an integrated platform of Multifunctional Devices that would allow staff to distribute documents effectively, meeting the needs of a demanding workflow and client base.
Copitrak was considered to be the most effective solution to the software requirements in this legal environment, and Canon devices had proven to be an effective platform with other legal clients using Copitrak.
Having reviewed Copitrak and visited Apogee clients, Hempsons chose Apogee ahead of other competing suppliers. The firm is benefitting from a fully managed service, and a reliable cost allocation and recovery solution.
Hempsons is now enjoying improved efficiency as a result of enhancements to document production and distribution across its business. Cost allocation has also been significantly streamlined, thanks to the increased productivity made possible through Copitrak.