Replace your labour-intensive manual paper processes with a new digital equivalent and transform the way your organisation manages its stock and delivery operations.
Projects in the manufacturing and construction industry regularly involve sharing information across a large network of collaborators, often in different locations. In order to ensure operators and members of the supply chain receive their contracts, plans, invoices and other vital documents in a timely, cost-effective and reliable fashion, a managed document process needs to be operating in the company.
Sign-on-Glass (SOG) is simply a modern alternative to receiving a physical signature when delivering products. Instead, the customer signs directly onto ‘glass’ which is part of an automated process. SOG automates both the production and return of customer acceptance documentation such as proof of delivery, collection notes, installation certificates etc.
Essentially, as an entirely paperless channel as soon as the customer electronically signs on the glass, it triggers release of all documents to the appropriate person/department, resulting in a more streamlined and efficient workflow for everyone involved. Using digital signatures and tracking of deliveries not only makes perfect sense when dealing with high-value merchandise such as construction materials, but also helps make the process of tracking missing goods much simpler.
As well as improving the customer experience, SOG assists in reducing administration tasks and improving the turn-around time by removing the need for manually uploading paper copies. The technology ensures documents transition around the business more efficiently helping to produce quicker cash flows, which is an effective way to maintain an organisation’s profitable position.
Find out how Sign-on-Glass can streamline your stock and delivery processes. Contacts us here or call us on 0345 300 9955