Apogee’s Customer Portal is designed to provide our clients with a user-friendly platform to view all their key account information including serial number(s), device location and other important details. The portal has recently been enhanced to automate many processes providing an improved service experience and streamlines future correspondence.
Apogee clients are now able to carry out the below services via the Customer Portal rather than having to pick up the phone to an advisor:
Access to the portal can be given as:
Level 1 User – The ability to see all Apogee devices on an active contract, with full privileges to order consumables, request technical support and view historical requests.
Level 2 User – May be assigned a sub set of devices with restricted privileges to order consumables, request technical support and view historical requests.
Are you an Apogee client who is not benefiting from Apogee’s Customer Portal? If so please send a quick email to firstname.lastname@example.org to receive further registration details. A handy guide for using the portal can be downloaded here.
To get in touch and discover how your organisation can benefit from Apogee’s market leading Managed Print Services and Outsource Services, call 0345 300 9955 or visit our website contact page.
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