If you are a Danwood client, or a client of a subsidary company including Printware or Phoenix Computers, your service experience will not be affected by this name change.

All contracted service and support will continue to be delivered under the Apogee name through our national managed services operations centre in Maidstone. If you need to access the ‘Customer Portal’ previously accessible on the Danwood website, please click here.

You can continue to use the same telephone numbers on the front of your machines should you need to request assistance or an engineer visit as these will be re-routed.  Alternatively you can call the Apogee managed services operations centre directly on 0345 300 99 55.

Now you can access new technology, expertise and finance through Apogee

Apogee is the biggest independent European provider of managed print services and the resources and specialist skills within the 1000+ staff is incredibly impressive. A few important areas that Danwood clients will now benefit from include:

• New wider range of technology – Apogee is a multi-brand provider, so clients can access the leading brands of Canon, Ricoh, HP, Samsung, Xerox, Kyocera and Konica Minolta through Apogee.
• Access to clever document software solutions and expert team – Apogee has made huge investments to build the largest independent Professional Services operation in our industry. This team of technical experts specialise in all forms of print management, document management, scanning and workflow software. They can help by advising on how business processes, especially those that rely on paper, can be improved, and are always available to meet in person to discuss this.
• New finance partners – Through Apogee, we can source financing from multiple partners, helping smooth expenditure across the lifetime of any new equipment and fit the needs of your business.
• Investing in improved service processes and resources – Apogee take service delivery very seriously and are continually making investments in this area.

Customers can rely on us to continue to deliver the highest level of service as expected whilst benefitting from a wider range of services now available. If you have any further questions please contact us here or contact your account manager.