The Kennel Club

Apogee Corporation Managed Print Services Outsource Print UK Europe

The Company

The Kennel Club are the UK’s largest organisation dedicated to protecting and promoting the health and welfare of all dogs. They are the first point of call on all dog matters and the biggest investor in canine health and welfare in the country. The Kennel Club registers around a quarter of a million pedigree dogs each year.

Apogee Corporation Managed Print Services Outsource Print UK Europe

The Problem

As part of The Kennel Club office relocation, the existing print infrastructure needed updating, but specific requirements had to be achieved before a technology overhaul would be undertaken. The Kennel Club issued a tender to invite potential providers to present their recommended solutions and understand what the whole of the market could offer.

“Apogee have totally delivered on every promise formed within our Tendering process. Follow me print has allowed The Kennel Club to reduce cost and make us greener. It has also allowed our staff to adapt easily to our new open office plan without any interruption to our day to day business activities, especially how we output printed documents.”

The Solution

Apogee won the tender to supply and service multifunctional devices to replace all devices in a new office building located in Mayfair, London. Apogee supplied 2 x Ricoh MP C8002 and 4 x Ricoh MP C6003 machines with Cirrato print management software to provide Follow Print and secure print release.

One of the devices included a booklet maker fitted to enable production of show leaflets and marketing material. Full training and print management services were also provided to ensure core activities remain robust and operational.

Apogee diligently covered all the print and document needs, which included:

  • Environmentally friendly
  • First class service
  • High levels of information security
  • High device specification
  • Integrated print management software
  • Ricoh Accredited Supplier

The ongoing services provided to The Kennel Club covered all maintenance, system parts with priority availability of spare parts, priority escalation of technical issues and full service support with a 4 hour maximum response time for MFDs and 2 hour maximum response time for high volume and production models, throughout an industry first extended service window of 8am to 8pm, 7 days a week.