Sovereign Housing

The Company

The Sovereign Housing Group is one of the UK’s largest housing associations with more than 1,000 staff operating from 13 regional offices. Sovereign provides and manages an estate of over 38,000 homes across the South and South West of England.

Apogee Corporation Managed Print Services Outsource Print UK Europe

The Problem

Whilst progress had been made by Sovereign in recent years to reduce the number of MFDs and printers across all offices, the absence of a print management system meant the company had limited control of the volumes, costs and working practices of staff using this equipment. The fleet was a mix of different makes, models and ages, which would not only limit the ability to integrate it fully with a new system but was also a cause of frustration for users with inconsistent functionality, different toners and a lack of confidentiality some of the issues highlighted.

Every branch is now set up with our staff ID cards, the same cards we all use for car parking and building access, automatically tracking and reporting on everything we print. We can track users and name and shame if we want but there has been no need to, everyone knows they are accountable and their behaviour has changed.

The Solution

Sovereign carried out a full tender process with pre-qualification and Apogee out-performed all others and were appointed based on this selection criteria. Apogee’s project approach, technical expertise and commercials were areas where they showed themselves to be particularly strong.