The cost of printing documents was identified as a major company expense. The legacy unmanaged print environment comprised of a mixed fleet of printers and copiers, stock piling of consumables, unpredictable and variable costs for toner usage and service expenditure together with hidden costs associated with staff having to raise consumable orders and manage support calls. More efficient use of document handling and printing capabilities were sought to not only save money but also enable BGL Group to enhance their green credentials.
Our first strategic change to the existing printing fleet was to standardise onto just 2 device types across the country. All desktop printers were phased out in favour of shared multifunction printers with more advanced features and much lower running costs. In addition, Apogee introduced ‘follow me printing’ software which provided a roaming print solution where users print to a single queue and jobs will be “pulled” to any printer where users authenticate using a smart card. This secure printing module ensures print jobs will not sit uncollected on the printer, instead; jobs only print when released by the user.