Aslotel found itself in a situation where the existing telecoms set up was fragmented, as the company was using six different suppliers for the various elements of its telecom systems. Apogee was invited to tender, along with five other suppliers. The company was aware that this disjointed approach was not cost effective or efficient, and the motivation for change was to reduce costs through the rationalisation of the supplier base.
Apogee immediately reviewed the entire telecoms set up at Aslotel, and found that the equipment and infrastructure was functionally sufficient to meet the company’s requirements, but that significant cost savings could be realised through a joined up approach to equipment and contracts. Through a series of meetings and investigations, it was clear that service and prompt fault resolution were important, but technology upgrades and modernisation would only be required if they could positively affect performance, efficiency or costs.