PPD Service Engineer (Cambridgeshire)

Apogee is Europe’s largest independent managed services provider of print, document and process technology.

Our reputation as the first choice provider for multi-vendor print technology and service is built on the unique approach we have taken to Managed Services, pro-actively monitoring our clients to maximise uptime, and the innovation we employ to maintain a portfolio of services which differentiate us.

We also provide Digital Document Services which includes an in-house team of fully qualified engineers who provide true 24/7 outsource print capabilities. We are the only UK Company specialising in the provision of both in-house and outsource complete document solutions.

We are looking for an experienced Print Production/PPD Service Engineer to join our team.

Responsibilities:

  • Installing / networking the High Volume Production Printing
  • Attending to call outs – ranging from general fault finding right through to modifications and complete repairs
  • Providing customers with on-going support to ensure they get the most out of their kit

Person Specification:

  • Must have experience as a Service Engineer working on High Volume / PPD kit with an understanding of Fiery RIPS and networking experience
  • This is a highly customer focused position so it is essential that the successful candidate has excellent communication skills as well as being able to build a strong rapport with customers and colleagues

We Provide:

  • Comprehensive support management structure with regular manufacturer and in house training
  • The opportunity to progress your career through focused training and coaching
  • Encouragement that will let you take responsibility for your own work and recognise you for your accomplishments
  • An excellent work environment where customer needs are our foundation
  • Quarterly bonus scheme
  • Company Car/Travel Allowance
  • Laptop
  • PDA