Twixus Childcare Centre

Apogee Corporation Managed Print Services Outsource Print UK Europe

The Company

The Twixus Childcare Centre is a family run day nursery within the London Borough of Bromley. Twixus was established in 1977 and is registered by Ofsted for full and part time day care for children from birth to the age of 16. The grounds of Twixus are set in a country environment surrounded by a golf course.

Apogee Corporation Managed Print Services Outsource Print UK Europe

The Problem

Twixus was suffering from high print volumes and coming up against unexpected additional costs, as the existing contract did not cover excess usage. The previous contract inaccurately estimated volumes, so portrayed a low cost solution, but in reality, left the school with unforeseen additional costs.

In addition to this, the device in place was not performing acceptably, with various reliability issues, so Twixus was negotiating with Apogee and a number of other suppliers.

We found that the Apogee Account Manager listened to us, and actually took the time to understand the issues we were facing.  By taking the time to understand, Apogee found a solution that really works for us. Costs are under control and efficiency has greatly improved.

The Solution

The initial step was for Apogee to analyse the school’s previous usage of the existing printer, in order to accurately estimate future print volumes. From the issues that Twixus had previously experienced, it was obvious that any pricing had to be transparent.

By also looking at and reviewing the capabilities and functionality of the standing device, Apogee identified that efficiency and reliability could easily be improved, and therefore recommended that the device should be upgraded.